has anyone else noticed that the internet service on campus is a complete piece of crap during pretty much the entire day except past 7 pm maybe?
very, very annoying :-x
Can't say I ever noticed that. But then again when I was using the connection it was in a computer lab or in the OIT office where I worked. Actually I have a screen shot of uploading at 1.1 M/sec on bit torrent from one of the computer labs (slack ISO, so it was legal.)
I'm going to assume you are living in the dorms or cougar village. They don't exactly give you guys high priority on the list of important people to get bandwidth, know what I mean?
yeah. im in one of the res halls.
its HORRENDOUS and they should do something to fix it.
:-(
is there anyone i can complain to?
OIT, someone else... etc.
As someone who lived in the dorms for 2 years and Cougar for 2 years, I have to say overall I was pretty disappointed with the internet access. If I had to guess (and it is a guess), I would say the internet in Cougar had about 90% uptime in the 2 years I was there. The dorms I would say worked about 98% of the time I was there.
In both places, accessing anything external to the campus was pretty slow.
i think the internet connection on campus is poor, in general. For example, SIUE-WIFI is worse than what we get in the res halls. :-/
i'm pretty sure if they put their minds to it, they could come up with something better than the crap they provide us now.
Plenty of other campuses have insanely fast internet connections.
Without delving into details or bad mouthing my former employer (I reserve that for nontracable means ;-) ) I'll just say that SIUE is at a severe disadvantage technologically. You can TRY complaining to oit at x3739, but as soon as they hear you are a student they will transfer you to the student technology center who will probably try and transfer you to telecom, but there's no one to transfer to indireclty at telecom so you'll get transferred back to OIT. By the time you get done playing with that circle jerk you'll be so fed up you may or may not continue.
if you choose to continue you'll probably talk to someone that may or may not care. if they don't care they'll just tell you that there is nothing they can do. If they do care they'll probably give you some line about how they will talk to telecom and have them check the routers to insure that packets are being routed properly to the dorms, etc.
Unfortunately that conversation will never happen, and in the event that it does I'm sure telecom has much more important things to worry about so they won't do anything anyway.
Still want to complain?
telecom is the suck.
/rant off
@martins: I completely agree.
Usually Sunday nights are the worst. Not only does it go slow, but a lot of the time the connection will switch on and off randomly.
Makes things interesting I guess. :roll:
If you disapprove of the existing technology, call STC (x2667) and ask for a supervisor. Identify yourself and say that you want to file a complaint about the poor network connectivity on campus.
The supervisor will probably quiz you about the status of your computer even if you say you are uber l33t haX0r because, well, everyone says they are an uber l33t haX0r. If he does, just be patient until he gives up and accepts the complaint.
Your complaint will become a statistic which will be reviewed during the next budget meeting. Last year there were about four complaints out of several thousand users. If you were an administrator, would you spend $40,000 on 4 complaints?
i called this number and they said that they don't handle that and that i needed to write a letter to the dean's office because that is who handles that...
wtf.
~shrug~
That was the complaint path last year...
i think they just don't want to deal with and that's why they referred me to the dean's office. :-(
Ok so I did some research and I need someone who knows something about our network to back me up.
Is it true that the connection here is on some DCM-3 or something that is equivalent to 28 T1 connections?
Because if that is true, there should not be this much lag and crap on this network.
SIUE's network is total garbage. what a waste of $25 million dollars.
It appears from some research that the university as a whole is connected to Ameritech through an ATM OC-48 (optical carrier- 2.4 Gbps). Keep in mind this includes University Park and the businesses that are located there, as part of their leasing is access to the backbone... I'm just guessing that they have res halls and other buildings throttled back with a network throughput device for obvious reasons....
In OIT's most recent newsletter to the SIUE Faculty and Staff, they announced network bandwidth improvements for the campus. This may or may not translate to an increase in bandwidth for student resident's computers, but having more available cannot hurt.
QuoteIT Newsletter #5 - Network Improvements
SIUE has contracted with Charter Communications to provide new high-speed network connections among the Alton, East St. Louis, and Edwardsville campuses. Charter will also provide an upgraded link to the Illinois Century Network, the University’s route to the Internet. When installed, these new circuits will allow a substantial increase in Internet bandwidth to all three campuses. The new circuits will be installed during the Christmas Holiday.
OIT's News Site (http://www.siue.edu/informationtechnology/news/index.shtml)
I wouldn't hold your breath.
I read that also Andrew. I hope things work out. :-D