Computer Association of SIUE - Forums

CAOS Website Support => Website Support => Topic started by: R. Andrew Lamonica on 2003-10-15T09:06:07-05:00 (Wednesday)

Title: Who has the power to fix an incorrect FAQ answer?
Post by: R. Andrew Lamonica on 2003-10-15T09:06:07-05:00 (Wednesday)
The FAQ question about getting access to the MSDNAA is incorrect.  I think that it should be fixed or removed so as to avoid sending people on a wild goose chase.  Does anyone know who has the power to make these changes?

The question itself needs a little correction as well. It seems to imply that we have information about how students from other schools can use the MSDNAA.  This is not the case.
Title: Re: Who has the power to fix an incorrect FAQ answer?
Post by: Stiffler on 2003-10-15T12:01:13-05:00 (Wednesday)
I think it was Greg or Mike that wrote it. I can change it if you state what needs to be changed.

Jon
Title: Re: Who has the power to fix an incorrect FAQ answer?
Post by: Guest on 2003-10-15T12:49:51-05:00 (Wednesday)
I'll have Greg change it when he gets back.  I am surprised he would make this mistake, but Mike might have.  I am not sure Mike has used the MSDNAA yet and if he has he probably did not follow the standard procedure because he would not need to be authenticated.
Title: Re: Who has the power to fix an incorrect FAQ answer?
Post by: R. Andrew Lamonica on 2003-10-15T12:50:44-05:00 (Wednesday)
I must have been logged out.  The above is from me.
Title: Re: Who has the power to fix an incorrect FAQ answer?
Post by: William Grim on 2003-10-15T13:29:44-05:00 (Wednesday)
I wrote it following the steps I needed to take to log into the web site.  I wrote it quickly by just giving them the URL to where they should login.  I figured most people could follow the site from there.  What should be different about it?
Title: Re: Who has the power to fix an incorrect FAQ answer?
Post by: R. Andrew Lamonica on 2003-10-15T13:48:04-05:00 (Wednesday)
The title should be:
How do I get access to MSDN AA for my SIUE development needs?

Or better yet.
How can I get access to software through the MSDN Academic Alliance?
(because it has more than just development software)

This part:
If you are not a member of the MSDNAA, you will need to speak with the CS Department's head computer administrator. Currently, this is Greg Bartholomew.  

Should read:
"If you do not have an account for the MSDNAA website and you are a Computer Science Student you need to contact one of you CS instructors and have them submit your e-mail address to the system.  After the submission you will receive an e-mail from Microsoft with instructions for activating your account."


We hope to have this process changed in a few months so that all CS students will automatically have their e-mail addresses submitted when they signup to be on a class listserv or use the dropbox.  For now, only the teachers have an easy way to verify enrollment.  Greg and I have to use websis or make phone calls to avoid violating our license with MS.